Public sector - Health
The shape of the NHS is changing fast. ICT Directors are being forced to reduce costs by 15-30%
NHS Trusts face some difficult challenges over the next 2 years. ICT Directors are being forced to reduce costs, but in this new era of Quality, Innovation, Production and Prevention (QIPP), the big challenge is to take out these costs whilst continuing to provide high quality services.
And all this has to be achieved against a backdrop of the shift in commissioning powers to GPs, rapid Trust consolidation in both primary care and acute sectors, as well as ever increasing links with the private healthcare providers.
NHS IT plays a significant role in helping hospitals deliver the cost savings, efficiency and the improvement in quality to enhance patient experience and outcomes.
Azzurri Health – Specialist solutions for the health sector
Azzurri is the UK’s leading independent provider of managed communications services and we deliver award winning, innovative solutions to NHS organisations. Azzurri is an approved PASA, OGC and Catalist supplier
Azzurri’s managed service capabilities, specialist expertise and demonstrable track record working with UCLH, Royal Marsden, Royal Free and others, means we're well placed to help healthare organisation drive efficiency and cost savings, while enhancing communications, innovation and patient experience.
We understand the pain points and challenges faced by NHS organisations and we’re helping to tackle them.
So how can Azzurri help?
Understand the impact of budget cuts on NHS IT – Cost containment and reduction is the number one priority. Legacy IT systems are already a financial burden, technology costs are constantly rising, and making cuts without affecting service is a considerable challenge.
Azzurri can help you develop your estate while addressing budget constraints, delivering improved services for less. Azzurri’s managed service provides fixed fees for technology management and communication costs, plus built in technology refresh, Trusts have unprecedented cost control and the agility to utilise state of the art technology to support new services. Find out how we saved UCLH £1.7 million on their communication spend »
Exploit existing investment and reduce DNAs – In this era of austerity, ICT Directors need to sweat the assets. A contact centre audit is a good way to highlight opportunities for more agile communication with patients and GP surgeries.
Azzurri is helping NHS trusts to innovate with unified communications tools such as adding SMS gateways, email and instant messaging to the existing set up to enhance patient communication and appointment management and drive down costs. These technologies can also be used to drive specific initiatives, such as a reduction in outpatient Did Not Attends (DNA) which impact on cost, efficiency and patient waiting time. Find out more »
Enhance the patient experience - Patient entertainment presents a real challenge for NHS trusts. With mounting pressure to boost efficiency and reduce costs without affecting patient care, organisations must also alleviate the stress and boredom of a hospital stay and promote wellbeing for increasingly demanding patients. Azzurri Bedside Connect uses sophisticated bedside devices allow healthcare IT professionals to use technology to help patients take their minds of their condition. Azzurri helps NHS trusts to best meet patient entertainment expectations, enhance clinical initiatives, streamline staff processes and deliver cost efficiencies . Find out more »
Manage Trust consolidation – Consolidation of Trusts, both by choice and force, plus greater integration with the private sector will demand significant communication convergence and integration. Azzurri can take away the communication burden and rapidly put in place cost effective solutions that enable effective, reliable information sharing. Find out more »
Rationalise Contact Centres – Azzurri can support the consolidation of multiple, distinct contact centres supporting different clinical areas into a single platform. In addition to significant cost savings, effective staff multi-tasking can also improve performance, supporting the QIPP agenda. Find out more »
Enhance communications with patients and GPs - With the abolition of PCTs, NHS trusts need agile, efficient communication with patients and GPs. This is Azzurri’s strength. We work with organisations to roll out “fit-for-challenge” solutions that enable them to communicate and collaborate in the ways that suit them and their stakeholders. Find out more »