Responding to changing workstyles, lifestyles and legislation
As your employees demand a wider range of technology and working practices, the areas of integration, process, governance and support become more complex.
Flexible working, remote working, home working - IT leaders need to respond to new demands driven by evolving legislations, workstyles and lifestyles.
Personal devices in the workplace
Increasingly, laptops, notebooks and mobile devices brought onto the corporate network are owned by employees. The first red flag is security - various operating systems and application settings can leave a network vulnerable.
Monitoring and managing activity on personal devices is also a challenge. But there are ways to accommodate personal devices and still maintain security and control while delivering management information.
Governance and policies
On the one hand, we have application-enforced policies managed by IT.
On the other, we have employee policies which set out acceptable and unacceptable use. Close collaboration between IT, HR and Legal is vital so that risk, responsibility and support are clearly defined and managed both at a technology level and through terms and conditions of employment managed by HR.
In ITEM specific policies can be set from the online portal to prevent overseas calling, or to limit individuals’ ability to incur data roaming charges.