Azzurri Call

Azzurri Call can support your strategy from a customer service, cost and carbon perspective

Calls and lines are a fundamental and business critical service for any organisation. Our customers demand reliability and competitive pricing, with the ability to understand and control ongoing costs and usage.

How are we helping?

Azzurri Call is unique in the market place. We use our expertise in expense management and commercial consulting to offer you competitive call rates together with first-class management information and cost management tools.

Our core Azzurri Call service delivers the basics effectively, reliably and at a competitive price:

• Outbound calls
• Inbound number services
• PSTN/ISDN access lines
• Competitive call tariffs
• Managed migration
• Service desk for incident and change management

You can then choose from a range of enhanced Azzurri Call services that proactively assist you in estate and cost management:

• Comprehensive audit and cost reduction programme
• Online inventory portal
• Fixed and variable costs and activity broken down by site and cost centre
• Order portal for moves, adds and changes to your estate
• Customised reports and access to historic reports
• Periodic "top level" management reports
• Cost centre billing

Same lines, better service

BT’s public access network, local exchanges and engineering resource are now available to you without you having to buy from BT’s retail business. You can keep your existing telephone lines whilst enjoying the benefits of Azzurri’s expertise, first-class service and competitive pricing.

Carbon neutral minutes

Traditional voice networks are power hungry. Azzurri Call can support your environmental strategy by providing measurable carbon neutral minutes. Wherever possible we route your calls over networks that use carbon offsetting and the latest soft-switch technology to reduce power consumption to a minimum. And we can show you the difference you’ve made by using Azzurri Call.

The start of a journey

Azzurri have a balanced pedigree when it comes to bringing voice, mobility and data together. By consolidating your traditional voice services through Azzurri, you’ll get access to the best technical and business expertise available to help map out your route to convergence and unified communications.