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Articles

Read the latest articles and comment for business leaders and IT decision-makers from Azzurri and our key partners.

  • CYOD

    Choose Your Own Device (CYOD) revealed as the best BYOD option for IT Directors

    The IT industry excels at creating new and confusing buzzwords for what is essentially the same thing: a mobile device policy that allows employees to connect their personal smartphones or tablets to an organisation’s network, so they can be used for both business and private use.
  • Contact centre challenges

    Seamlessly integrating social media and other emerging channels

    Most contact centres are already facing the challenge of effectively integrating the new and diverse communications channels - but these emerging channels often require different agent skills sets and organisations need to utilise the appropriate channels to communicate with their customers relevantly, intelligently and in a timely manner.
  • Mobile market insight

    Shifting shades of grey

    After 18 months of licking their wounds, BlackBerry has launched their counter-offensive into enterprise market that Apple, Google and now Microsoft have been steadily eating into. But are the BB10 devices game changers for enterprise IT leaders?
  • Video Conferencing in 2013

    Video Conferencing (VC) in 2013 - what's changed?

    Video Conferencing (VC) isn’t a new technology. It’s a topic on which IT leaders have been bombarded with hype for years. So why is 2013 any different? Here we list the top five objections we’ve encountered from IT leaders and our rebuttals.
  • Severn Trent Water CIO

    CIO Insight - Severn Trent Water

    Severn Trent Water CIO Myron Hrycyk talks about overcoming the key challenges his business was facing. In this video, Mr Hrycyk outlines his role in driving the technology forward to ensure it supports their business objectives including mobilising the workforce, improving customer service and increasing staff efficiency.
  • Peter Cochrane at CONNECT! 2012

    CONNECT! 2012 event report: Is the end of the IT department nigh?

    IT will increasingly become a commodity and the Bring Your Own Device culture will become the norm meaning the IT Department as we know it will become obsolete, according to CONNECT! keynote speaker Peter Cochrane. Dictating what tools and equipment your staff must use going forwards may even result in a productivity penalty.
  • CONNECT! 2012

    Six new things we learned about BYOD at CONNECT! 2012

    BYOD is 2012's most hyped technical term, but despite the hype it remains something of an enigma. The barrage of information around the potential benefits and pitfalls is often contradictory and IT leaders are struggling to pick fact from fiction. Here we highlight six new things we learned at CONNECT!.
  • CONNECT! 2012

    Insight from CONNECT! 2012

    Azzurri’s annual CONNECT! event is attended by IT leaders, industry visionaries and technology experts, and it delivers practical insight from the coalface, let’s people make useful contacts and serves up a substantial plate of food for thought.
  • BYOD research revealed

    What do IT Directors really think about Bring Your Own Device (BYOD)? New research launched

    As with all emerging trends there has been a flurry of research into “how” BYOD should be implemented, along with vendors with vested interests obfuscating the market with unhelpful hype. Here we aim to find out what your peers really think about BYOD.
  • How does your BYOD strategy impact you?

    Azzurri’s BYOD Matrix

    Azzurri's BYOD Matrix offers a high level view of the benefits and potential challenges of these three distinct BYOD strategies for various affected stakeholders across your business.