What is a UCC Solution?
The drivers and benefits for Unified Communications Solutions depend entirely on your objectives as an organisation
Unified Communications and Collaboration (UCC) solutions rely on voice and data services being converged into a single IP network. Many of our customers are taking the next step and integrating their mobile networks into the IP network too.
Unified Communications Solutions phase 1 could be raising the intelligence of your IP telephony platform with applications like one number reach, unified messaging, and presence.
Unified Communications Solutions phase 2 could be integrating mobile communications with your IP network, so just one device is needed to facilitate both fixed and mobile communications.
At its heart, UCC enables organisations to become more lean, innovative and competitive:
- Increase agility, responsiveness and improve customer service
- Reduce costs through operational efﬁciencies and streamlined processes
- Save time through efﬁciency and by extending the reach of working time and tools
- Cut carbon emissions by reducing travel
- Standardise user experience across devices.
There’s no single compelling event pushing organisations to UC. Instead there’s a range of speciﬁc challenges that exist.
Azzurri UCC solutions help our customers to be more agile, reduce operating costs, drive greater employee productivity and satisfaction, and enhance collaboration and customer service.
Find out how Azzurri worked with City & Guilds to develop a cost effective UC solution and consolidate their suppliers >>
Azzurri has enabled us to go on a fact-finding mission; giving us a clear idea of how unified comms fits into our business.