Blogs

Welcome to the Azzurri blog. Here we've asked various experts from across our organisation to contribute their thoughts on the key trends, hot topics and latest technologies in the enterprise communications landscape.

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Unified Communications

Dialling by email = IP PBX vendors beware.

Telephones have always continuously evolved, but they’ve never fundamentally changed - until now at least! Azzurri’s Tom Gutteridge believes we’re now in the world of Unified Communications (UC) and, sorry IP PBX vendors, but true UC really is exemplified by Microsoft Skype for Business.

Azzurri Communications: Contact Centre predictions 2016

Contact centre predictions for 2016.

With the post holiday season cobwebs now well and truly shaken off, we look forwards and predict a host of changes within the contact centre industry over the course of 2016.

Azzurri Communications blog post: You cannot change the law of Physics

You cannot change the laws of Physics

Azzurri CTO Rufus Grig analyses Ofcom’s plan to triple the fees it charges the mobile network operators for their use of “spectrum” to provide services. What does this mean for companies and individuals and what are the emerging solutions to rising mobile costs?

Unified communications

It's got to work

Last week Microsoft's Consumer Skype service went down for 12 hours. But can businesses that use this free service tolerate any downtime in today's business world? In this blog, Azzurri's David Groves says that availability is key, but take free services and you risk it all.

Emission control, monitoring tool

Volkswagen - Governance: No, Systems?

Tom Gutteridge, Azzurri's Product Manager for Support, Professional and Managed Services highlights the importance of using monitoring tools to keep everything on record.